Friday, March 9, 2018

Driver-partner #PROtips 5: Aim for the (six) stars!


Your New Year’s resolution: A 6-star rating.

You’ve followed our #PROtips series and you’re well on your way to become a 5-star driver-partner. To start the new year right, just follow the following tips to add an extra star to your rating:

1. Gauge your riders’ mood
Try and sense the mood in which your rider is in.Ask them how they are, or how their day was, and if you get a sense they do not want to talk during the trip, don’t force a conversation with them. It’s good to be aware of your rider’s emotional state as you meet them.

2. Provide 6-star amenities
Equip your car with a universal mobile phone charger for your riders! Other things you could provide your riders with include magazines, drinking water, candies and even an AUX cable. These could elevate riders’ experience during the trip.

3. Leave nothing behind
Everytime a rider leaves you car, check the backseat and remind them if they have left any of their belongings behind.

4. Show off your knowledge of your own city
If your rider is a foreigner, tell them some great places to visit in and around your city! They’ll truly appreciate your vast navigational knowledge and it’ll definitely make their trip more memorable.

With these tips, we hope you’ll be able to reach that 6-star rating by giving your riders a wholesome Uber experience.

Regards,
Team daftar uber partner driver malaysia @ daftarubermalaysia.blogspot.my

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